FAQ

Frequently Asked Questions

When will my order be shipped?
Orders are processed within 1–3 business days. Once shipped, you’ll receive a tracking number via email.

Do you ship internationally?
Yes — we ship both within Australia and internationally. Shipping times and rates are calculated at checkout.

How long does shipping take?
Delivery times vary depending on your location.
Australia: typically 2–7 business days
International: typically 7–14 business days

Can I change or cancel my order?
If you need to make changes, please contact us as soon as possible. Once an order has been shipped, we’re unable to modify or cancel it.

What is your return policy?
We accept returns on unworn items with original tags attached within 14 days of delivery.
Items must be in original condition. Sale items are final unless faulty.

How do I start a return?
Email us at support@speakupwear.com with your order number and reason for return, and we’ll guide you through the process.

How do your products fit?
Our pieces are designed with a relaxed, streetwear fit. We recommend checking the size guide before ordering. If you’re between sizes, size up for a looser fit.

Will sold-out items be restocked?
Most drops are limited. Once an item sells out, it may not return in the same form. Join our mailing list to stay updated on future releases.

How can I contact you?
For any enquiries, reach out to us at support@speakupwear.com. We aim to respond within 24–48 hours on business days.